Customer Care

Returns & Exchanges

3 days

to request a return or exchange, counted from delivery.

Free pickup

We arrange the courier to collect from your address — no shipping charge.

Exchange or refund

Swap for another size or colour, or get your money back.

How to request

  1. Open Track Order (order number + phone) or My Orders if you have an account.
  2. Tap Request return or exchange, choose the shirt, and pick exchange or refund.
  3. Send us a photo of the shirt with its tags on WhatsApp — it helps us approve it quickly.
  4. Once approved, we book a free pickup. Keep the shirt packed and ready.

Condition

Shirts must be unworn, unwashed and unaltered, with all tags attached. Returns that don't meet this may be declined and sent back to you.

Exchanges

Exchange for any size or colour at the same price. Your replacement ships as soon as the returned shirt reaches us. If the size you want is out of stock, we'll refund you instead.

Refunds

  • Paid online (UPI, card, netbanking): refunded to the same payment method once we receive the shirt. Banks usually take 5–7 working days to show it.
  • Cash on Delivery: refunded by UPI to the ID you give us, within 2 working days of receiving the shirt.
  • You get back the price of the shirt(s). The ₹49 Cash on Delivery fee is not refundable.

Damaged or wrong item

Received a damaged shirt or the wrong one? Tell us within 3 days of delivery with a photo and we'll replace or refund it — free.

Not eligible

Requests made more than 3 days after delivery, and shirts that have been worn, washed, altered or have their tags removed.

Questions?

Email zero818.official@gmail.com or call / WhatsApp +91 93807 80839.